Payment Policy

Last Updated: February 26, 2026

This Payment Policy explains how payments are processed when purchasing products from Zopazy and ensures a secure, transparent transaction experience.

1. Accepted Payment Methods

We offer secure and convenient payment options to make your shopping experience smooth. We accept:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Maestro, Discover
  • Apple Pay, Google Pay, and Shop Pay

All payments are processed in United States dollars (USD).

2. Secure Payment Processing (SSL)

Your security is our top priority. Our website uses Secure Sockets Layer (SSL) technology with 128-bit encryption. This is the industry standard for online commerce and ensures that your sensitive information (such as credit card numbers and personal details) is encrypted before being sent over the internet.

  • You can verify this by looking for the "lock" icon in your browser's address bar.

3. Payment Terms & Order Authorization

When you place an order on our website:

  • Your payment method will be authorized and charged immediately upon the completion of the checkout process.
  • An automated order confirmation email will be sent to the address provided, confirming that we have received your payment and order details.
  • If we are unable to fulfill your order for any reason, a full refund will be issued to your original payment method immediately.

4. PCI Compliance

Weserenity LLC is committed to protecting your data. Our payment processing systems are PCI DSS (Payment Card Industry Data Security Standard) compliant. This means we adhere to the strict security standards set by the major card brands to protect your information against identity theft and unauthorized access.

5. Privacy of Financial Information

We value your privacy. Your full credit card number is never stored on our servers. We only have access to limited information (like the last 4 digits of your card and the expiration date) provided by the payment processor to identify your transaction. Please refer to our Privacy Policy for more details on how we handle your data.

6. Fraud Prevention & Security Checks

To prevent unauthorized transactions and ensure a safe shopping environment:

  • All orders are subject to a security screening process.
  • We may occasionally contact you to verify your identity or payment details if our system flags an order as "high risk."
  • If we suspect any fraudulent activity, we reserve the right to cancel the transaction and refund the amount immediately.

7. Taxes & Hidden Fees

  • Sales Tax: Applicable sales tax will be calculated and displayed during the checkout process based on your shipping address within the United States.
  • No Hidden Fees: The total price you see at the final checkout screen is the only amount you will be charged. We do not charge any additional "processing" or "convenience" fees.

8. Billing Information Accuracy

The customer is responsible for providing accurate billing information, including the correct billing address associated with the payment card. Discrepancies between billing and shipping information may lead to processing delays or order cancellation.

9. Refund Procedure

All refunds are processed back to the original payment method used at the time of purchase.

  • Once initiated, refunds typically take 10 business days (Monday–Friday) to appear in your account, depending on your bank's processing time.
  • For more details, please visit our Return and Refund Policy page.

10. Billing Descriptors

On your bank or credit card statement, the transaction will typically appear as Zopazy.

11. Contact Information for Payment Inquiries

If you have any questions regarding a charge, encounter an error during checkout, or need further clarification on our payment terms, please contact our billing support:

Store Name: Zopazy

Company Name: Weserenity llc

Registered Address: 30 N Gould St, Sheridan, Wyoming 82801, United States

Phone: (307) 443-5677

Email: support@zopazy.com

Customer Service Hours:

Monday–Friday: 09:00 a.m. – 5:00 p.m. (GMT -07:00) Mountain Standard Time (MST)
Saturday-Sunday: Closed

Order Cut‑Off Time: 4:00 PM (MST)

We aim to respond to all enquiries within 24 hours.